JS
Joseph S

1 reviews | Active since Jul 2015

23 Dec 2015, 23:48

Failure to attend to clients quiries or complaints

I have since posted my complaints on HELLO.PETER about the TNT Express and they have responded the following day (14/12/2015 by saying my complaint has been refered to the RELEVANT MANAGEMENT and still today on the 24/12/2015 i havent heard anything from them regarding a refund for a service that was never been rendered.<br> I think they just expect these problem to disappear by itself without them attending to it.

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Replies (1)
Fedex Express
Fedex Express's reply05 Jan 2016, 11:45
Official
Hello Joska70$$,

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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