1 reviews | Active since Sept 2011
Extremely disappointed: TNT
My delivery date for a very extremely important and urgent order took a dramatic change from 27 November to 4 December 2018. I called the call centre and God a dramatic lady by the name of Alice went so crazy on me telling me there are so many people in their offices and I must tell her who I want to talk to even after indicating that I am calling to follow up on a delivery of a shipment. I do not recommend these guys at all, I was even made to pay close to a thousand but delivery still dololo. The delivery is a matter of life and death to me. I will learn to use alternative courier companies in the future. Extremely disappointed, and why was I made to pay money for something that is apparently held at customs?
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue will be raised with the relevant management team. As per telephonic conversation, please contact me should delivery not take place today.
Cornell M Arendse
Customer Care Strategic Accounts Team Leader
South Africa and Namibia
T : ***
M: ***
TNT Worldwide Express
146 Serenade Road, Rustivia
Elandsfontein, Johannesburg
South Africa
www.tnt.com
Best regards,
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue will be raised with the relevant management team. As per telephonic conversation, please contact me should delivery not take place today.
Cornell M Arendse
Customer Care Strategic Accounts Team Leader
South Africa and Namibia
T : ***
M: ***
TNT Worldwide Express
146 Serenade Road, Rustivia
Elandsfontein, Johannesburg
South Africa
www.tnt.com
Best regards,