BS
Barend S

1 reviews | Active since Oct 2012

29 Jul 2020, 11:12

Extremely bad service and *********** staff!

extremely bad service - I have used many courier companies but Fedex is just the worst of them all!!! *********** people - I have called numerous times since last week Thursday - you literally take hours to get through and when you get through you the staff is *********** and can't assist your correctly.

I have paid for express delivery - I expect to receive express delivery. I have been promised to receive a call from various mangers, Mpho, Melaine Goolam, Leigh Taylor non of which bothered to call me.

It is just impossible getting feedback from Fedex

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Replies (1)
Fedex Express
Fedex Express's reply29 Jul 2020, 16:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie