EXTREMELY Bad Service

<p>So i made a terrible decision to use Fedex for my international parcel, instead of Aramex or TNT- thought of giving fedex a shot for my business..... what a mistake.</p> <p> </p> <p>I bought a navigation unit for business puposes, and fedex customs team put it through under a wrong customs code (LCD monitor and not navigation unit) charging me 60+ % duties on the purchase price. I raised the quary, send through documentation from TNT which put it through under the correct code with no issues, trying to show fedex how it should be done. So now, 1 month later they are completely useless in helping get my parcel, no communication unless i nag them. I am not paying for wrong duties. I would like to know when i will get my parcel. This is very very very bad service, i will not recommend any of my sister companies to use them for import purposes. If Fedex can please respond on WHEN I WILL GET MY PARCEL. Note to everyone, when you want something done please do not use Fedex. </p>