DG
Dennis G

1 reviews | Active since Aug 2017

09 Oct 2017, 19:55

******ion and thievery

I ordered a unit from Aliexpress. The seller declared the wrong value on the parcel. TNT are now charging me R2000 penalties over and above the Vat and import duties.

I find this totaly unacceptable i did not request the seller put the wrong value on the parcel.

Please can someone from TNT explain what these penalties are for.

Disgusted that there are buisinesses like this operating.

I will definantly never be using your services again after this.

0
Replies (1)
Fedex Express
Fedex Express's reply10 Oct 2017, 09:41
Official

Dear Dennis

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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Best regards,