Exceptionally appalling service - an absolute disaster company

Quite frankly I believe there must be employees of Fedex deliberately sabotaging the company. The worst service ever received from a courier company. Appalling communications, advertised customer care phone lines that don't work, and when you do find an automated line that puts you through multiple hurdles before you get put through to a human, you hear people talking in the background, but the phone has clearly been put on a table somewhere. Eventually they just hang up. The story of the customs clearance charges is another disaster. Read the other reviews here before you buy anything that may be dispatched with Fedex. This company should be closed down. I will be taking these matters further with the Consumer Watchdog, and my legal team.