Excellent service

I had to call FedEx twice in the past 24 hours - to trace a parcel and then to urgently re-direct its delivery. I was fortunate enough to have both calls answered by Amanda Ericson, at Customer Service. Amanda bent over backwards to assist me in both instances. She arranged everything within minutes in a calm, professional and friendly manner. A breath of fresh air in these uncertain times! Thank you so much for your wonderful service.