Excellent Customer Service from Julie Hornsveld-Blair.

Through this medium I would like to express my gratitude for the "Extra Mile" service I received from your Customer Care Representative-South Africa, Julie Hornsveld-Blair. It concerns a parcel with Tracking number ***, which initially got held up because of an email address issue causing that I did not received a notice of Customs duty payment. Julie sorted that out fast, so that I quickly could pay and then she went out of her way to get it shipped quickly to me in Lephalale -Limpopo and I subsequent received it before the weekend. It even appears to get lost again with Orion ILS (Details in my mails to Julie) but because of Julie keeping on the pressure it eventually was resolved. Thank you