cP
caroline P

1 reviews | Active since Dec 2017

29 Dec 2017, 09:08

even now still waiting for delivery for a call.bt nothing cause the want to knock off and leave everything for Jan while us waiting for my parcel

FedEx sucks. Now the is no call no nothing. Because the know exactly that my parcel is not going to pay their duties . so now it's on delay. Delay for what? Cause I ship same thing every day .I really hate their attitude .n bad service. Now it says no action required. So why izit on delay?

If the know that their going to benefit the even call you to arrange pre clearance. But if your parcel is not going to pay the make sure they delay your parcel. I use FedEx almost every week and because of supply. She said now she can't change. So now I need to tolarare this. Where the stop my parcel for nothing. While I am the regular client. ..last month my parcel was opened n closed with a solitape yellow in colour. And my stuff where not in good condition. When I tell my supplier ;she said she can't refund me cause she sent me the parcel in a good manner. ..The was no solitape. Now it was my loss. I even took a picture and send one of their manager but the was no respond. My question is. Cause now the know what I ship. Is my parcel safe with them? Now it's been stopped for nothing. So who knows their exchanging something there its festive now their going to close until January. I must wait for them. No no I want my parcel or the should return it cause it's obvious that the doing exchange for sure

Please this is serious very serious. Am not happy at all ********** 09733

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Replies (1)
Fedex Express
Fedex Express's reply29 Dec 2017, 09:38
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge