TM
Tumelo M

1 reviews | Active since May 2015

22 Jun 2020, 17:00

Even after seeing my Hello Peter review, The after experience is horrible from FedEx

After calling me and advising me of the investigation on my package because I put a review on Hello Peter, the Fedex team has gone silent. I still know nothing about my package and its whereabouts or what is being done for me. This is very ***********.

This package was given to Fedex on the 6th of June. To date I haven't received my package. I have been sent from JHB to PTA by the agents and they still don't know whete my package is. This is unbelievable. I just got an email today that they are searching for my package. Only today are they searching for my package after all this time???

0
Replies (1)
Fedex Express
Fedex Express's reply23 Jun 2020, 03:04
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order