Don't use Fedex - you will be sorry you did

What a truly hopeless company to deal with. I received a shipment in early October where they billed both myself and the supplier for the freight, despite me prepaying the supplier for the freight. Both the supplier and Fedex USA reached out to the dolts here to explain that I should have NOT been charged the freight, but a month later there is still no resolution to the matter. Now not even emails to the relevant people in Fedex are blessed with a response. Over the years their service has gradually deteriorated. Right now there is no service at all.