1 reviews | Active since Oct 2016

22 Sept 2020, 11:46

Don't use Fedex South Africa

Horrific service from Fedex South Africa , rude customer service staff as well as a complete lack of respect or an understanding of customer needs . Cannot get tangible information nor feedback concerning an urgent shipment . Service is key during these these times . Use alternative companies

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Replies (1)
Fedex Express
Fedex Express's reply22 Sept 2020, 13:03
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie