LM
Lumza M

1 reviews | Active since Mar 2021

24 Mar 2021, 11:50

Dont use FedEx if you are going for job interview

This is madness! A parcel can not take one week to reach a customer, you should have listed your service with SA postal service than calling yourselves a courier company. You even have guts to write extremely urgent to the envelope, what a shame! I used your service on 16 March and only got the parcel today 24 March 2021. This parcel was supposed to reach me on 17 or 18 since I wanted the documents to be submitted as part of my job interview, You idiots cost me a job now!

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Replies (1)
Fedex Express
Fedex Express's reply24 Mar 2021, 12:00
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie