RK
Robert K

1 reviews | Active since Aug 2020

11 Aug 2020, 10:07

Don't use Fedex for your next shipment.

I shipped a package from Canada to South Africa on 6 July 2020. It is now 11 Aug 2020 and the package has not been delivered in South Africa. This is the worst shipper I have dealt with by far. When I contact Customer service they don't even reply to a simple request for an update. Don't use Fedex for your next shipment.

0
Replies (1)
Fedex Express
Fedex Express's reply11 Aug 2020, 10:24
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie