AC
Anesca C

1 reviews | Active since Dec 2018

25 May 2020, 16:31

Don't use Fedex

So I've been waiting 4 days for one package to be delivered. It is clothes that I urgently need from Mr Price as I am working at a hospital and are not able to go to the shops to buy clothes.Last week Thursday the guy called me for delivery and I weren't able to receive the parcel as I was not at work. I phoned the same guy on Friday and he said someone will phone me to schedule delivery. So Friday went by, Saturday went by, today went by and yet absolutely no service or package. I phoned literally 10 times today and everyone keeps on making excuses! Worst service ever please don't use FedEx Express!

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Replies (1)
Fedex Express
Fedex Express's reply25 May 2020, 17:03
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards 
Brenda