WP
Werner P

1 reviews | Active since Jan 2016

05 Dec 2024, 09:26

Don't use FedEx

I'm experiencing the worst customer service ever from fedex South Africa. They lost a 100k parcel. And no one is answering my calls. They just don't care.

0
Replies (2)
Fedex Express
Fedex Express's reply05 Dec 2024, 09:30
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly. A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.Best regards,Resolution Desk

Fedex Express
Fedex Express's reply05 Dec 2024, 12:40
Official
Good day Werner,

We apologize for the inconvenience and delays cause
Please be informed that we have scheduled a second delivery attempt for today. The driver will contact you to provide an estimated time of arrival
Thank you.
Kind regards