RM
Revelation M
1 reviews | Active since Jul 2016
31 Aug 2020, 09:10
DONT USE FEDEX!!!!
This is my 3rd Review for the same thing!!! I had to wait over 5 working days to get a response on how much I need to pay for customs and then after I responded with a suitable option I was told I'll need to wait another 5 working days just to get an invoice, it's been way over 5 working day and still no invoice!!! FedEx is now messing with my livelihood this package arrived in the country on the 8 Aug it's not the 31st and I still dont have my package. This in infuriating and extremely unprofessional! I need this invoice before the end of today.
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Replies (3)0
Replies (3)
Fedex Express's replyOfficial
31 Aug 2020, 14:51Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply31 Aug 2020, 14:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
RM
Revelation M's updateReviewer Update
02 Sept 2020, 09:09This company is literally the worst. I called the call centre they hung up on me. Then I got a private message to call Leigh, I called her i was told by Brenda that she wont be available for 3 days she said she can help took my numbers and promised to call back BRENDA NEVER CALLED ME BACK!
RM
Revelation M's update02 Sept 2020, 09:09
Reviewer Update
This company is literally the worst. I called the call centre they hung up on me. Then I got a private message to call Leigh, I called her i was told by Brenda that she wont be available for 3 days she said she can help took my numbers and promised to call back BRENDA NEVER CALLED ME BACK!
RM
Revelation M's updateReviewer Update
02 Sept 2020, 09:48I just called the call centre again!!! Turns out the consultant that supposed to be busy with my case has been sick for 6 days and my case is not allocated to anyone!!! Kwanele Malunga gave me a number to call apparently the manager Bradly and ofcourse the number doesnt exist!!! How can the whole company have *********** people? Nicole has been sick literally since my package arrived if shes not fit for duty why dont they re asign her work to someone that's actually at work doing their job!!!! I'm really sick of this bull**** now
RM
Revelation M's update02 Sept 2020, 09:48
Reviewer Update
I just called the call centre again!!! Turns out the consultant that supposed to be busy with my case has been sick for 6 days and my case is not allocated to anyone!!! Kwanele Malunga gave me a number to call apparently the manager Bradly and ofcourse the number doesnt exist!!! How can the whole company have *********** people? Nicole has been sick literally since my package arrived if shes not fit for duty why dont they re asign her work to someone that's actually at work doing their job!!!! I'm really sick of this bull**** now