TL
Tzinike L
1 reviews | Active since Nov 2018
13 Nov 2018, 12:19
Don't know why we have an account with FedEx
My shipment was collected on the 31st of October and it is the 13th of November already, after a huge wait I am notified that my parcel is still in Johannesburg, without an explanation. THIS PARCEL SHOULD HAVE BEEN DELIVERED IN THE NETHERLANDS AND ALREADY SENT BACK*****! Consultants promise to phone me back, but nothing happens. This is what happens when you use FedEx and they are now working with TNT. Really bad service!
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Fedex Express's replyOfficial
13 Nov 2018, 12:40Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply13 Nov 2018, 12:40
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
TL
Tzinike L's updateReviewer Update
14 Nov 2018, 11:56Issue has been resolved. Thank you
TL
Tzinike L's update14 Nov 2018, 11:56
Reviewer Update
Issue has been resolved. Thank you