GV
Gavin V

1 reviews | Active since Feb 2013

30 Jun 2020, 14:38

Don't bother with FedEx! They really don't care!! Seriously!!

We have a account with FedEx but since this 9 this morning you have not answered your phones, I was put on hold for more than 20 minutes on 3 occasions! You obviously don't need our business and I will be contacting our head office to cancel our account with you!! Very very unprofessional for a courier company!! What if my parcel was urgent?

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Replies (1)
Fedex Express
Fedex Express's reply30 Jun 2020, 18:43
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards
Leigh