EE
Eddie E

1 reviews | Active since Feb 2022

21 May 2022, 19:25

Doesn't look like FedEx is interested in returning my money O

Doesn't look like FedEx is interested in returning my money O. Months have gone by with not a care in the world about my import duty fee. My parcel was never delivered but actualy returned germany. The answer was they could not find me but they spoke to me. I have the proof. This bank i paid. Bank

Standard Bank

Account Name:

ZA ROD

Account Number:

30 170 736 7

Type of Account:

Business Current Account

Account held at:

Sandton

Branch Code:

51001

Date Account Opened:

2019/04/26

Registration Number:

***

Amount R1236.75

Importer. Eddies s******. payment rev, Eddies s******shop

The person that emailed me. ***

tracking number ***

I asked for a refund this person disappeared Fedex getting interest on my money. I wonder what the interest rate? You can phone fedex. I battled to get a number then there was no answer. When they do pick up nobody knows what going on.

People, Dont use fedex, please! If fedex want to contact me then use email or Drive to my address and come talk to me but dont phone, there no cell phone reception where I am at the moment. A company I have used for over 15 years and never satisfid. If you want to post something use UPS. They are always friendly and deliver at your door with a smile. I always use to pay by card at my door (import duty free). very convenient!!! When I see the brown UPS truck, I see happyness.

0
Replies (1)
Fedex Express
Fedex Express's reply21 May 2022, 19:27
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome