Do Not Use TNT!!

Horrible service ever. Everyday and every hour there are complains regard this company. Their staff are ***********, they do NOT know the value of clients and what we go through when they do not deliver our goods on time. From August I still have not yet received mine. Their staff ignores your email when you want an update regards your stuff. You paid for them you deserve an explanation. They charged me 11K for customs penalty fine and their duties but no delivery has taken place. I dealt with Emma Ntuli and her supervisor Cannie Mohapeloa . And PLEASE DO NOT RESPOND WITH THAT WE ARE INVESTIGATING BECAUSE YOU ARE LYING. You do not deserve to be working with clients , you certainly cannot accommodate us. I am moving my business elsewhere. You can keep your pathetic service and staff who do NOT keep promises. They say we will update surely by lunch time but days goes and they keep quiet as if we owe them. I have emailed the bosses too,but as normal you brush people off by saying ' please attend and update ' But NOTHING! WHAT ARE WE PAYING YOU FOR??? I wish to have had access to the ombudsman and take my case there.