1 reviews | Active since Sept 2016

09 Jan 2018, 09:17

Do not use FedEx in Johannesburg!

I thought you said the second inspection was done.. Do you check in with customs or do I have to check cause this is going for the forth week now and not a delay by me but on your side due to lack of communication. Might I ad that FedEx guarantee fast delivery... Might I add that I had to call and check instead of being made aware why the package was delayed. This has ruined my reputation as a social media ambassador as I had to cancel a campaign for this gift to review.

Then I’m told different stories. What is the real story?

A lot of the answers I’m getting sound automated from you and at this point I’ve been tweeting to find out if this is a thing because I have never had the issue with receiving gifts ever! I recon asking media is easier cause it’s as though this package is being withheld because it is less then the tax note worthy rate.

I am definitely taking this to media because this is getting ridiculous

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Replies (1)
Fedex Express
Fedex Express's reply09 Jan 2018, 09:25
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge