RM
Rachel M
1 reviews | Active since Jan 2023
09 Sept 2025, 09:29
Do not use FedEx
If I could give zero or minus stars, I would. I strongly recommend not using FedEx, they didn't provide a tracking number so my parcel was untraceable, did not contact me via text/sms, only by a call which I couldn't take and didn't leave a message, and then lost my parcel for 10 days. Use DHL, who provide a tracking number, send sms notifications by text, and can tell you where your parcel is during the delivery process.
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Fedex Express's replyOfficial
09 Sept 2025, 09:50Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply09 Sept 2025, 09:50
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
RM
Rachel M's updateReviewer Update
09 Sept 2025, 09:56A form response – just as you'd expect. Don't use FedEx because you will get nowhere (and neither will your parcel).
RM
Rachel M's update09 Sept 2025, 09:56
Reviewer Update
A form response – just as you'd expect. Don't use FedEx because you will get nowhere (and neither will your parcel).