DO NOT USE FEDEX

I have had the most horrible experience with FedEx. We ordered test equipment from Hong Kong. FedEx is our customers shipping company. This test equipment was already in South Africa on the 3rd of July. We ordered 2 different test sets from our customer Kingsine; one test set was delivered on Friday the 1st of August, and the second test set only landed in JHB on the 3rd of August. We still did not receive our second test set. How did they split the two test sets? These test sets are worth hundreds of thousands of rand. When I called customs almost 3 to 4 times a day to check the status of the shipping, my calls were not answered.