MG
Magnus G
1 reviews | Active since Dec 2016
08 Mar 2022, 12:38
DO NOT USE FEDEX
To my disappointment my supplier shipped goods via Fedex again. And once again its a mess. Goods arrived on the 17th of Feb in SA today is the 8th of March and still no luck. Fedex has wrongfully submitted my good to customs accuring incorrect duties (this is *****). I have been trying to get this resolved with 8 different Fedex employees with no luck. Received an update today that I have to submit a bunch of paperwork to rectify the mistake Fedex made with regards to the duties. DO NOT USE FEDEX.
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Replies (2)
Fedex Express's replyOfficial
08 Mar 2022, 13:35Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh
Fedex Express's reply08 Mar 2022, 13:35
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh
MG
Magnus G's updateReviewer Update
15 Mar 2022, 11:2229 emails later. 37 phone calls and no delivery, solution or invoice.
What a bunch of useless people. Out of 11 people mailed and tried, not one is willing to take 2minutes generate the correct invoice and send it over for payment.
Management is non exciting. They duct and dive.
Do not make use of FedEx you will regret it.
What a bunch of useless people. Out of 11 people mailed and tried, not one is willing to take 2minutes generate the correct invoice and send it over for payment.
Management is non exciting. They duct and dive.
Do not make use of FedEx you will regret it.
MG
Magnus G's update15 Mar 2022, 11:22
Reviewer Update
29 emails later. 37 phone calls and no delivery, solution or invoice.
What a bunch of useless people. Out of 11 people mailed and tried, not one is willing to take 2minutes generate the correct invoice and send it over for payment.
Management is non exciting. They duct and dive.
Do not make use of FedEx you will regret it.
What a bunch of useless people. Out of 11 people mailed and tried, not one is willing to take 2minutes generate the correct invoice and send it over for payment.
Management is non exciting. They duct and dive.
Do not make use of FedEx you will regret it.