DT
Demi T
1 reviews | Active since Aug 2021
20 Nov 2022, 10:33
Dissatisfied, and terrible service and charge a lot for what you get
Terrible service , I paid for express shipping and my order was delayed , I’m actually still waiting on my order , what’s the point of paying so much for express if it doesn’t end up being express , they then made me pay 2556,60 for tax when my items are light and costed 4k including shipping correct me if I’m wrong but isn’t that more than 45% tax ?? Still waiting to find out what’s happening with my order , totally unhappy and dissatisfied
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Replies (2)
Fedex Express's replyOfficial
20 Nov 2022, 15:36Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply20 Nov 2022, 15:36
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Lunga Khoza
Lunga Khoza
DT
Demi T's updateReviewer Update
23 Nov 2022, 06:49After All of this nonsense you guys have put me through , you guys delivered my item on Monday , but your driver was incredibly rude to me and refused to give me my item without me printing my proof of payment , I don’t have a printing machine at home and I sent you guys the proof on email about 4 times , after fighting with the driver about my item for about 15 minutes I had to call you guys and someone from FedEx spoke to your driver and gave her reference number you guys are absolutely unbelievable!
DT
Demi T's update23 Nov 2022, 06:49
Reviewer Update
After All of this nonsense you guys have put me through , you guys delivered my item on Monday , but your driver was incredibly rude to me and refused to give me my item without me printing my proof of payment , I don’t have a printing machine at home and I sent you guys the proof on email about 4 times , after fighting with the driver about my item for about 15 minutes I had to call you guys and someone from FedEx spoke to your driver and gave her reference number you guys are absolutely unbelievable!