TM
Themba M
1 reviews | Active since May 2018
20 Oct 2020, 11:50
Dissapointing service from Fedex
I extremely disappointed with the service. My parcel has been stuck in Johannesburg for more than a week now. I tried calling the support centre more than 6 times and each time i had to hold on forever after getting transferred to a consultant and sometimes you can hear people talking in the background. Now I will miss my appointment which is hard to get and I don't know when I will get my parcel
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
20 Oct 2020, 12:02Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply20 Oct 2020, 12:02
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
TM
Themba M's updateReviewer Update
23 Oct 2020, 20:15Thanks Melanie and team for leaving no stone unturned and ensuring that I get my parcel expeditiously and informing me of the progress at every turn.
Much Appreciated ????????????
Much Appreciated ????????????
TM
Themba M's update23 Oct 2020, 20:15
Reviewer Update
Thanks Melanie and team for leaving no stone unturned and ensuring that I get my parcel expeditiously and informing me of the progress at every turn.
Much Appreciated ????????????
Much Appreciated ????????????
Fedex Express's replyOfficial
11 Jun 2021, 15:28Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
Fedex Express's reply11 Jun 2021, 15:28
Official
Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,