Disgustingly bad service

<p>As a business owner and company that imports weekly I am horrified at the level of service from TNT. We have shipments that are coming in with them which they have been sitting with for over a month, with 0 movement, we have paid the necessary customs charges and do not get any sort of feedback. <br /><br />I call and follow up daily and get half ****d responses about how they are still waiting for clearance, I have used other companies before and said companies put in 110% effort to ensure ou goods get cleared and delivered. <br /><br />There are no contact details for management on their website so the matter cannot be escalated further, and when I call to ask to speak to management I get told they are very busy and cannot take my call. <br /><br />I will be taking the matter further if I do not get any sort of decent feedback.</p> <p> </p> <p>This is theft!!!</p>