TH
TRACYLYN H

1 reviews | Active since Jul 2010

01 Oct 2018, 11:25

DISGUSTING SERVICE FROM FEDEX SOUTH AFRICA

i am now beyond furious i have a shipment in your warehouse which i need the invoice for to pay duties on , and i keep phoning your customer services (given you them 2 email addresses and still no invoice) i have emailed Shimane as well and no response.. THIS PARCEL IS URGENT ! YOUR SERVICE IS VERY DISAPPOINTING AND I WILL NOT BE USING YOUR COURIER SERVICE AGAIN AND WHO KNOWS WHEN I WILL GET MY PARCEL IF EVER ..

0
Replies (2)
Fedex Express
Fedex Express's reply01 Oct 2018, 11:49
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge

Fedex Express
Fedex Express's reply01 Oct 2018, 11:49
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge