SO
Shane O

1 reviews | Active since Nov 2016

17 Nov 2016, 17:19

Disgusting Service

<p>I will never use FedEx again. Absolutely shocking treatment and service. I ordered a parcel and was told that it would be delivered in 2-3 days. It's been 7 days now with them promising every morning that the parcel will be delivered before 17:00 yet it never get's done so it wastes my time because I have to stay at home and wait for the parcel. The customer relations call centre is just as bad because everytime I phone to find out where my parcel is they assure me that the parcel is with the driver and on it's way, but still it never get's delivered. </p>

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Replies (1)
Fedex Express
Fedex Express's reply17 Nov 2016, 17:23
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge