Disgusting service
And once again FEDEX , I arranged that I would pick up my item at the Durban Depot on Saturday as it was extremely urgent,only to be told “Sorry there is no parcel” I am super exhausted and annoyed with Fedex because there is no way a parcel would leave the destination on the 30th and today is the 9th-I paid $104 for shipping and about R400 customs and have lost 2 customers because of this .At this point im asking myself what service am I paying for ,$104 is abt R1900 converted but i still have not received my stuff -sick and tired honestly
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Fedex Express's replyOfficial
09 Oct 2023, 09:32Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
RegardsSiya Malinga
RegardsSiya Malinga
Fedex Express's reply09 Oct 2023, 09:32
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
RegardsSiya Malinga
RegardsSiya Malinga