1 reviews | Active since Feb 2017

11 Aug 2020, 11:13

Disgusting customer care SERVICE!Clearly no one cares

Disgusting service!!!!For the last 6 days trying to get hold of them, siting on the phone for 20 minutes with no response, my parcel is in SA for 2 weeks and no one bothers to deliver It!!!!! Always work with DHL, never had issues, will never use FEDEX again!!!!!!

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Replies (1)
Fedex Express
Fedex Express's reply11 Aug 2020, 11:41
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards
Leigh