1 reviews | Active since Apr 2022
DISGUSTING COMPANY
I'm not sure who owns this company but it sucks. We bought spares from Spain in December 2021 . We thought it's is a genuine company only to find that they are *********. Instead of getting our delivery of spares, we were informed that the truck was hijacked on the way from OR Tambo Airport to their offices/ warehouse in Boksburg with our spares. To cut the story short , 30% of the spares were delivered to us and the rest we were told that they were on the truck that was highjacked. On top of that we were forced to pay a full amount/ full invoice for clearance. They assured us that we will get a refund or they will credit us. They also informed us that they will replace a portion of missing spares. FedEx never refunded us and we queried about the spare that were missing. Up to date no one bothered to contact us . Instead of claiming from their insurance and reimburse us , I have noticed that their mission is to ***** us. I request a brief discussion to understand when exactly are we getting our refund for clearance plus the replacement of missing spares. We spent more than R200 000 for those spares.
ITS SO DISGUSTING TO BE ******** BY A COMPANY LIKE FEDEX EXPRESS. I AM REALLY SICK AND TIRED OF THEIR STRATAGEM. I CAN SEE THAT IM INSIGNIFICANT TO THIS COMPANY AS THEY DONT CARE OR BOTHERED ABOUT OUR MISSING SPARES.
They are changing stories all the time , after they lost my parcel someone from FedEx called me and told me that they will give me the case number, I went to them they said I must provide them with the quotation for spares so they can replace the spares , but nothing happened its been 4 months now. All they are doing now they are playing me telling me different stories. I am running a small company but FedEx dragged me down ended up borrowing money to replace the spares because my client was fighting with me. I thought FedEx is a big company but I see now people who are running that company called FedEx are *********.
They are changing stories all the time , after they lost my parcel someone from FedEx called me and told me that they will give me the case number, I went to them they said I must provide them with the quotation for spares so they can replace the spares , but nothing happened its been 4 months now. All they are doing now they are playing me telling me different stories. I am running a small company but FedEx dragged me down ended up borrowing money to replace the spares because my client was fighting with me. I thought FedEx is a big company but I see now people who are running that company called FedEx are *********.