TL
Tzinike L

1 reviews | Active since Nov 2018

13 Nov 2018, 12:16

Disgusted with FedEx & TNT

My shipment was collected on the 31st of October and it is the 13th of November already, after a huge wait I am notified that my parcel is still in Johannesburg, without an explanation. THIS PARCEL SHOULD HAVE BEEN DELIVERED IN THE NETHERLANDS AND ALREADY SENT BAC*****! Consultants promise to phone me back, but nothing happens. This is what happens when you use FedEx and they are now working with TNT. Really **** service!

0
Replies (2)
Fedex Express
Fedex Express's reply14 Nov 2018, 09:48
Official
 Dear Valued Customer 

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. Kindly supply TNT nine digit tracking number. The issue will be raised with the relevant management team. 

Customer Service
 *** 

TL
Tzinike L's update14 Nov 2018, 12:09
Reviewer Update
Issue resolved, thanks