Disguisted with Tnt Express Service Delivery

<p>I have a package (Tracking # ***) which was due for delivery on the 18th of January 2016. <br />I paid R2315.20 for the package clearance and delivery but I never got the package delivered a few months down the line.</p> <p>I had to chase the agent helping me with the package, till I escalted to her line manager (Shaun Ford - Clearance Manager ) on the 19th of May and now 3weeks later even the line manager is ignoring my emails nor giving me any feedbacks. I have sent numerous emails asking for an update or refund of my money but nothing.</p> <p> </p> <p>I lost my package and I lost R2315.20 and the company seems not to care.<br />The website/customer care dont have a complaints line, hence me trying this channel.<br /><br /></p> <p>Im disappointed and disgusted at this level of service delivery.</p>