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1 reviews | Active since May 2016
06 Jul 2020, 08:38
Disappointing service from Fedex Johannesburg, South Africa
Disappointing service from Fedex Johannesburg, South Africa My parcel has been lying for more than 2 weeks at their facility. A number of attempts were made to find out what the delay is and when will I receive my invoice. Now all of a sudden the tracking information mentions that the parcel is “Held, unable to collect payment”. I am very disgusted in their service and would prefer not to use them in future.
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Fedex Express's replyOfficial
06 Jul 2020, 08:57Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
Fedex Express's reply06 Jul 2020, 08:57
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie