Disappointing Service

I was supposed to receive a package that I ordered in February and it’s been 6 months and I still haven’t received it. I complained to Swikelani Baloyi and Melany Lombard they were not very helpful. They have been giving me the run around for the past 6 months by asking me to send a countless number of documents and even after I send the documents they don’t help me with my query. I have paid a large amount of money for my package and not receiving it is hindering me from running my business. I am very disappointed with the service I received from FedEx and I need my package to be able to run my business.