mT
megan T

1 reviews | Active since Dec 2019

04 Dec 2019, 14:34

disappointed in service

Called the "customer service" line about 30 times in the past hour, it does not even ring. I am leaving the country on Sunday and was told my parcel would arrive the Friday before but now it says it will only be delivered on Monday. I am trying to contact Fedex to resolve this but am getting absolutely no help.

0
Replies (1)
Fedex Express
Fedex Express's reply04 Dec 2019, 15:14
Official
  Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.

Regards
Leigh