Describe USELESS - You'll get Fedex!!

Whatever you do - DO NOT use Fedex for anything!! Two customer service numbers - no one answers either of them. Want to pay using a card online - instructions say contact customer service to get a link so you can pay. Really?? There's nobody in customer service, because there is no customer service!! Send an email, it doesn't get rep**** to - so nobody's working anymore? Or are we using Corona again as an excuse not to do our job? You choose and pay for the (much more expensive) faster delivery service - you don't get it. You get an invoice emailed to you, with a "take it or leave it" attitude. I feel like sending the entire package back, let Fedex suffer the financial loss. I will get my refunds from the people I bought from, so no loss to me. I could have chosen the cheaper shipping option to have Fedex take forever to deliver, but what's then the point of offering a more expensive faster option? How are you Fedex going to compensate me for taking longer to deliver my parcel than what was specified? Don't complain when business is bad - you're doing NOTHING now, to make sure business remains in your favor.