1 reviews | Active since Jun 2011
*********** delivery services
Everytime it is the same issue. Fedex custom clearance send letter for payment. I make the payment with fedex own online portal, then they request that we also send proof of payment and then Im doing that also. They send me a payment confirmation on email but then still they cannot deliver due to unable to collect payment. There is currently 2 parcels with same issue. It happens every time for the past couple of years. Please use another shipping company to avoid these issues. The automated system can send an email to say payment received but then someone is not doing their job of alocating the paynent or looking for payment or yet maybe they are looking for excuses not to deliver. Extremely bad service... will avoid at all cost.
Best regards,Resolution Desk
Best regards,Resolution Desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk