Delivery returned - insufficient address. But address is correct

This is not the first complaint since this happened more than once now. Same problem happened in August. Still no GPS for drivers?

"Wrong address"

Wrong address is actually right... I expected a parcel on the 13th from takealot. I got a message that it was out for delivery. Now I got a message that it was returned and delivery will be rescheduled. I phoned takealot and they told me it was returned because the address was insufficient. What??? The same address Takealot always deliver to the very same address. The very helpful guy at Takealot told me that it was returned because of "wrong delivery address"

.

This is NOT the first time this same thing happened to me at the SAME address.... It has happened before. Also with Fedex. Twice before.

It seems to me the drivers do not want to put effort to look for the address so then they just conveniently discard the order as "wrong/incorrect delivery address". Or else the people doing the deliveries in not fami**** with their area of service and sees the address, don't know it and just discard it as incorrect. Not having any worry about the clients inconvenience.

What is really puzzeling me about courier services in South Africa is that they do not utilise GPS technology. Why does the drivers not make use of GPS for delivery????

Baffling. In today's world?

But since the person supposed to deliver my parcel just conveniently discarded my parcel address as I even begin to wonder if ever the driver did came or has just stated incorrect address because they didn't want to drive all the way there?

I would please like a full logical explanation why this happened (again like other times especially whennthe last three deliveries to tha exaxt same address were done correctly and on time. How can the same address now be insufficient??And why my address is given as " incorrect". I really need an acceptable explanation for the real reason for late delivery. (No delivery), since this same exact thing has happened twice before also with an order from loot.co.za and Takealot and ALSO with Fedex Express. That time adress was also given as incorrect and my item sent back that time as well. I would really advise loot.co.za and Takealot.com to rather use another proper courier company like eg Dawn Wing or Ram who always deliver my parcels the very first time at my delivery address without ANY problems or stupid **** reasons like incorrect address.

Please explain. And please inform us of how you are going to prevent this in future. Because I wil not be promoting Fedex to anyone now anymore.

Disappointing, poor service in a third world country.