ES
Enrico S
1 reviews | Active since Dec 2010
25 Dec 2018, 11:57
DELIVERED BUT CUSTOMER NOT IN POSSESSION OF PARCEL
Ordered parcel on incredible connection website on 11 December 2018. It shipped on 18 December 2018. With tracking on incredible connection website it shows that it was delivered on 21 December 2018. My friend informed me that no parcel was delivered at her house. I even went to her house yesterday to make sure that I entered her house number in correctly. I used her address as there is no one at home during the day at my place. My daughter is so dissapointed on Christmas day. The order number is: ********** 67. The shipment number is: ********** 71. The tracking number is: ICN ********** 71
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Fedex Express's replyOfficial
27 Dec 2018, 10:11Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply27 Dec 2018, 10:11
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
I trust this is in order.
Regards,
Tamryn Collinge