JB
Jan B
1 reviews | Active since Apr 2010
16 May 2019, 11:42
Deliverd at wrong address.
This was not my choice to use FedEx. They were used by a online shop in China to ship me my package. As i received it to discover that the contents of the package is wrong. So the shop send me a FedEx shipping label that i fixed to the package and was picked up from me. Now somewhere along the way someone changed the label. The package is delivered at the wrong address in China so the store dont want to refund me for the package and FedEx say they cant do anything for me.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
16 May 2019, 13:06 Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply16 May 2019, 13:06
Official
Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Regards,
Tamryn Collinge
Best regards,
JB
Jan B's updateReviewer Update
16 May 2019, 13:09Thanks Tamryn
JB
Jan B's update16 May 2019, 13:09
Reviewer Update
Thanks Tamryn
Fedex Express's replyOfficial
30 Jun 2021, 13:14Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
Fedex Express's reply30 Jun 2021, 13:14
Official
Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,