1 reviews | Active since Dec 2016

20 Dec 2016, 20:01

Deliver us from bad service

<p>It's so great when you place an order and days later you receive a message at 12:30 from FedEx express notifying you that your parcel will be delivered before 17:00. First of all could the delivery window be any larger because I love waiting for over 4 hours not being able to leave my house waiting for my parcel. I'm writing this story at 19:56 and I have yet to receive my parcel. So not only did I spend my whole afternoon not being able to leave my house but it was all for nothing and further I have received no information from FedEx telling me my order is not coming today or my delivery been rescheduled . I guess I'm going to have to spend another day, tomorrow, not being able to leave my house waiting for the delivery man. </p>

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Replies (1)
Fedex Express
Fedex Express's reply22 Dec 2016, 09:25
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge