KM
Kelly M

1 reviews | Active since Aug 2019

14 Aug 2019, 13:42

DELAYING MY SHIPMENT NOT GETTING ANY ANSWERS

GOOD DAY

IM REALLY BATTLING TO GET ANY ANSWERS OUT OF THIS PEOPLE REGARDING MY SHIPMENT MY TRACKING IS ***. KEEP ON TELLING ME Please be advised that the case has been escalated with customs for urgent feedback.

You will be notified as soon as customs revert.

Please be informed that Mariza Diedericks is on annual leave, thus Kgontse Senosi is assisting temporarily

THIS IS NO PROPER ANSWER, I KEEP ON PHONING IN EVERYDAY TO SEE WHAT IS GOING ON

0
Replies (1)
Fedex Express
Fedex Express's reply20 Aug 2019, 17:48
Official
Dear Valued Customer

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. Thank you for taking my call. The issue will be raised with the relevant management team. 

Assuring your of our best attention at all times.

Regards
TNT Customer Care