RS
Ryan S

1 reviews | Active since Dec 2021

14 Dec 2021, 17:27

Delayed Response and Delivery

It takes forever for FedEx to get back via email. Calling doesn't work either. I have a package that is waiting to be delivered, but no one will send an updated tax copy to pay the duties and taxes due. Very poor service!

0
Replies (2)
Fedex Express
Fedex Express's reply14 Dec 2021, 22:43
Official
hank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order. Kind Regards Leigh


RS
Ryan S's update17 Dec 2021, 10:58
Reviewer Update
I have had zero assistance in this matter. Things were looking good when I received a message from Leigh, but I have had no further reply. My package is waiting to be delivered from my local depot. Please see to my request as soon as possible!