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philip.sowah philip.sowah

1 reviews | Active since Jul 2015

16 May 2017, 10:32

Delay On An Expedited Shipment, And Annoyingly Rude Customer Service

<p>First of the reason for initiating that expedited shipment is no more relevant as it isnt going to happen now, And the fact that anyone i talk to keeps saying its not thier fault is really driving me insane, what do you mean by its not your fault, i have paid premium for a package to be delivered to me within a stipulated time, now that doesnt happen and no one has the courtesy to say anything, and the fact that you guys charged an exorbitant amount for this expedited shipping, i will not loose money or clients over your negligance or carelessness, there is no way that you are going to make it my problem.</p> <p> </p> <p>Please and please again, return my money before this gets out of hand!!!</p>

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Replies (1)
Fedex Express
Fedex Express's reply17 May 2017, 14:26
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge