AF
Alexandra F
1 reviews | Active since Sept 2019
15 Sept 2020, 07:37
Definitely don't recommend
FedEx trying to deliver a parcel seems to be the most difficult task even though that is literally their only job description. Do not use them, opt for the slightly more expensive DHL because you will get your package. I have been waiting for a parcel to clear in South Africa for 4 months and I am still waiting. Not only that, I call once a week every week and not one person at FedEx has ever gotten back to me so they also have very poor customer service.
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Fedex Express's replyOfficial
15 Sept 2020, 09:44 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order
Regards
Brenda
Regards
Brenda
Best regards,
Fedex Express's reply15 Sept 2020, 09:44
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order
Regards
Brenda
Regards
Brenda
Best regards,