Deeply Disappointed by FedEx’s Service

I am extremely disappointed by FedEx’s handling of my shipment. After three weeks of waiting, my package, containing a critical component for my research, has still not been delivered. I’ve tried reaching out multiple times through their customer service channels, including email and phone, but have received no response. Not only is this delay unacceptable, but the lack of communication and accountability is deeply concerning. This situation has disrupted important timelines in my work, and I expected better from a company of FedEx’s stature. I hope this review encourages them to reflect on their customer support practices and inspires them to make improvements.