JB
Johan B
1 reviews | Active since Jan 2018
02 Jan 2018, 12:25
Damaged Goods
After paying close to R10 000.00 to have a gaming computer shipped from abroad and another R3 200.00 in import taxes FedEx decides to deliver my gaming PC completely damaged. The tempered glass was totally shattered, the brackets on the side has been **********, the display card was bent, even the gaming mouse no longer works. This has to be the worst service I have ever received!
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Replies (2)
Fedex Express's replyOfficial
02 Jan 2018, 12:41Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply02 Jan 2018, 12:41
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
JB
Johan B's updateReviewer Update
02 Jan 2018, 14:23I will be eagerly awaiting your response as I have noticed after some investigation that the damage to the computer is more extensive than I originally thought.
JB
Johan B's update02 Jan 2018, 14:23
Reviewer Update
I will be eagerly awaiting your response as I have noticed after some investigation that the damage to the computer is more extensive than I originally thought.